HOW WE HANDLE YOUR INFORMATION.
This Privacy Policy explains how SnowRescue.ca collects, uses, stores, and discloses personal information submitted through this website and through related quote, service, and customer communications.
1. Information We Collect
When a visitor requests a quote or contacts SnowRescue.ca, we may collect information such as name, email address, phone number, service address, driveway or property details, preferred service plan, and information the visitor chooses to provide about the property or requested service.
The website may also collect technical and attribution information such as landing page, referring page, campaign parameters, browser or device information, and similar website-use data when those tools are enabled.
2. Why We Use Personal Information
SnowRescue.ca uses personal information for purposes reasonably connected to providing residential snow-removal services, including to respond to quote requests, confirm service-area and route availability, prepare proposals or agreements, communicate about requested or active service, administer customer relationships, operate routes, maintain service records, improve website performance, and meet legal or business-record obligations.
3. Service Communications and Marketing
Submitting a quote request authorizes SnowRescue.ca to contact the requester about that request and related service matters using the contact information provided. Service-related communications may include quote follow-up, route-availability information, scheduling or operational notices, and customer-service messages.
A quote request is not treated as blanket consent to unrelated promotional marketing. Where consent is required for commercial electronic messages, SnowRescue.ca will obtain and manage that consent separately and provide any required unsubscribe mechanism.
4. Service Providers
SnowRescue.ca may use third-party service providers to operate the website and business, such as Webflow for website hosting and form processing and, if later adopted, customer-management, routing, communications, analytics, payment, or automation providers. Personal information may be processed by those providers only as reasonably necessary for the services they provide to SnowRescue.ca, subject to their own terms and privacy practices.
5. Retention and Safeguards
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, for customer-service and business-record needs, or as required by law. SnowRescue.ca uses reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information.
6. Access and Corrections
Individuals may request access to personal information SnowRescue.ca holds about them or ask that inaccurate information be corrected, subject to applicable legal exceptions. Privacy and personal-information requests may be sent to admin@snowrescuecompany.com.
7. Cookies, Analytics, and Advertising
The current site may use essential technologies required to operate the website. If analytics, advertising, remarketing, or additional tracking technologies are enabled before or after launch, this policy and any required consent controls will be updated to reflect those technologies and their purposes.
8. Changes to This Policy
SnowRescue.ca may update this Privacy Policy as the website, service providers, or business processes evolve. The effective date shown above will be updated when material changes are made.
9. Contact
SnowRescue.ca is the legal business name for this website and service. Privacy questions and requests may be sent to admin@snowrescuecompany.com or made by phone at 647-720-1542. SnowRescue.ca does not publish a physical business address on this website because it operates as a service-area business.